volvo.asist.decisiv.netASIST/Fleet

Main Menu Home Welcome: Please Log in English español français svenska 日本語 Training Log in We notice that you are using a older version of Internet Explorer. Please be aware that some features may not work. In order to take advantage of the latest features in the platform, please upgrade as soon as possible. To upgrade, follow the instructions provided here . Be sure to check with your network administrator before upgrading. If you do experience any problems, please contact our support team at 804-762-4153 (option 2). Welcome to ASIST The ASIST platform, developed by Decisiv for Mack and Volvo Trucks, is included for the first two years with the purchase of new vehicles. The Decisiv platform is designed to streamline communications and organize the documentation and content for service events to drive uptime, increase efficiency, lower days out of service, and increase revenue per vehicle. News Entrenamiento Introductorio a ASIST January 21st, 2020 Entrenamiento Introductorio a ASIST ASIST: el personal de ventas, servicio y repuestos aprenderá cómo usar ASIST para administrar un evento de servicio, actualizar las estimaciones con precios y disponibilidad de las piezas, y crear una estimación del cliente junto con comunicaciones efectivas con sus clientes, miembros del equipo y personal de campo mientras se prepara adecuadamente Un caso para que su cliente vea y apruebe. Pregunte a su anfitrión de la sesión de capacitación sobre las opciones de capacitación adicionales disponibles, incluida la capacitación in situ en su ubicación. Por favor regístrese con al menos 24 horas de anticipación. Para obtener más información sobre la capacitación de ASIST, comuníquese con el Equipo de Servicios Profesionales de Decisiv al 804-762-4153 x 2 o envíenos un correo electrónico a support@decisiv.com ATENCION!!! este es un tutorial grabado si tiene preguntas favor hacerlas llegar, gracias. ASIST Service Help Center September 6th, 2019 Click Here for Help Center Articles on Providers Click Here for Release Notes Upcoming Trainings January, 2020 Day Time Training 24th 01/24/2020 11:00 AM Entrenamiento general ASIST: el personal de ventas, servicio y repuestos aprenderá cómo usar ASIST para administrar un evento de servicio, actualizar las estimaciones con precios y disponibilidad de las piezas, y crear una estimación del cliente junto con comunicaciones efectivas con sus clientes, miembros del equipo y personal de campo mientras se prepara adecuadamente Un caso para que su cliente vea y apruebe. Pregunte a su anfitrión de la sesión de capacitación sobre las opciones de capacitación adicionales disponibles, incluida la capacitación in situ en su ubicación. Por favor regístrese con al menos 24 horas de anticipación. Para obtener más información sobre la capacitación de ASIST, comuníquese con el Equipo de Servicios Profesionales de Decisiv al 804-762-4153 x 2 o envíenos un correo electrónico a support@decisiv.com ATENCION!!! este es un tutorial grabado si tiene preguntas favor hacerlas llegar, gracias. 29th 01/29/2020 03:30 PM ASIST - Service Optimization Process 3:30pm (EDT) ASIST - Communication and Estimate Creation covers all areas of ASIST. Parts, service, and sales staff will learn how to use ASIST to manage a service event, update estimates with parts pricing and availability, and create customer estimate along with effective communications with their customers, team members, and field personnel while properly preparing a case for your customer to view and approval. Ask your training session host about additional training options available including On-Site training at your location. Please register at least 24 hours in advance. For more information regarding ASIST training please contact Decisiv's Professional Services Team at 804-762-4153 x 2 or email us at support@decisiv.com. February, 2020 Day Time Training 12th 02/12/2020 03:30 PM ASIST - Service Optimization Process 3:30pm (EDT) ASIST - Communication and Estimate Creation covers all areas of ASIST. Parts, service, and sales staff will learn how to use ASIST to manage a service event, update estimates with parts pricing and availability, and create customer estimate along with effective communications with their customers, team members, and field personnel while properly preparing a case for your customer to view and approval. Ask your training session host about additional training options available including On-Site training at your location. Please register at least 24 hours in advance. For more information regarding ASIST training please contact Decisiv's Professional Services Team at 804-762-4153 x 2 or email us at support@decisiv.com. 26th 02/26/2020 03:30 PM ASIST - Service Optimization Process 3:30pm (EDT) ASIST - Communication and Estimate Creation covers all areas of ASIST. Parts, service, and sales staff will learn how to use ASIST to manage a service event, update estimates with parts pricing and availability, and create customer estimate along with effective communications with their customers, team members, and field personnel while properly preparing a case for your customer to view and approval. Ask your training session host about additional training options available including On-Site training at your location. Please register at least 24 hours in advance. For more information regarding ASIST training please contact Decisiv's Professional Services Team at 804-762-4153 x 2 or email us at support@decisiv.com. Copyright © 2020 Decisiv, Inc. 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